Tips
It's good to talk: offer your customers an online forum
If well managed, forums can be a formidable marketing tool. The largest forums attract hundreds of thousands of regular members. So what makes forums more attractive than regular websites? They target the needs of specific markets. Setting up a forum for your current and prospective customers allows you to provide a medium for them to post their grievances or their suggestions. It also creates a unique interface with the actual users of your services/products. Take a look at these providers to see if they have something that might benefit your business:
MSN
Mad Moose Hosting
Invision Power
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